Return Policy 2025

Return Policy

If for any reason you are unsatisfied with the items you receive, we offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must meet the following conditions:

  • Unworn or unused
  • In the same condition as when you received it
  • In its original packaging with tags still attached
  • You will need the receipt or proof of purchase

To initiate a return, please contact us at soulfosole@gmail.com. Returns must be sent to the following address: Unit 3 Wheat Street, Leicester, LE1 2AG, UK

Once your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please note that items returned without first requesting a return will not be accepted.

You can always contact us for any return-related questions at soulfosole@gmail.com

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